We're not some faceless corporation. We're a team of people who love cricket, understand betting, and believe that Indian players deserve better service. Here's our story.
Let me tell you something - KingExchange wasn't planned in some fancy boardroom with PowerPoint presentations and business consultants. It started in 2019, with a group of friends who were frustrated with how betting platforms treated Indian customers.
We'd been betting on cricket for years. And honestly? The experience was terrible. Slow websites, withdrawals that took days (if they came at all), customer support that never responded, and interfaces that looked like they were designed in 2005. Every platform felt like it was built for someone else, not for us Indians.
So during IPL 2019, after yet another platform took 5 days to process a withdrawal, we decided - "Let's just build our own platform. How hard can it be?"
Turns out, it was pretty hard. But we did it anyway.
We pooled our savings and started small. Our first month, we had exactly 47 customers. We knew each of them by name.
When COVID hit and IPL got postponed, we thought we were done. But then the IPL happened in UAE, and suddenly everyone was stuck at home wanting to bet. We went from 2,000 users to 25,000 in three months.
We hired our first employees for customer support. Made a lot of mistakes. Had a server crash during an India-Pakistan match. But we learned. We invested in better infrastructure and listened to what our users were telling us.
We crossed 1 lakh active users. Hired a dedicated tech team. Launched our partner network - 99Exch, SkyExch, and others joined us. For the first time, we felt like a real company.
Today, we serve over 3 lakh active users. We have a team of 45 people working round the clock. Our average withdrawal time is 12 minutes. We're not the biggest platform out there, but we might just be the most reliable one.
People ask us about the name all the time. "King" because every customer should feel like royalty. "Exchange" because betting is essentially an exchange of risk and reward. Plus, the domain was available!
Here's what we actually care about:
When you win, you want your money fast. Not tomorrow, not in 3-5 business days. We process most withdrawals in 10-15 minutes because we know waiting for your own money is frustrating.
When you message us on WhatsApp, you're talking to an actual person who can actually solve your problem. No bots, no "your call is important to us" nonsense.
We'll tell you straight - betting has risks. You might lose. We're not here to promise you'll get rich. We're here to give you a fair, reliable platform to enjoy betting as entertainment.
Your data stays with us. We don't sell it, we don't share it, we don't use it for anything other than serving you better.
We're not a faceless corporation. These are the real people who built KingExchange and run it every day.
Cricket fanatic since childhood. The one who answers angry customer messages personally when things go wrong.
The reason our platform doesn't crash during India vs Pakistan matches anymore. Obsessed with server uptime statistics.
Manages our 45-person team and makes sure withdrawals actually happen on time. The organized one among us.
Leads our 15-member support team. Has personally solved over 10,000 customer issues.
Makes sure every rupee is accounted for and every withdrawal reaches the right account.
Manages our network of partner platforms. If you're using 99Exch, SkyExch, or any of our partners - this team set that up.
Have a question? Need help with your account? Want to complain about something? Or maybe you just want to say hi? We're here for all of it. Seriously, we read every message.
For new IDs, deposits, withdrawals, and support
Click here to chat now â
Response time: Under 5 minutes
We're available 24/7, 365 days
Yes, even on Diwali and New Year!
Someone's always here to help
New betting ID creation
Deposits & Withdrawals
Account issues & Password reset
Game rules & Betting queries
WhatsApp is by far the fastest way to get help. Our team responds within 5 minutes, usually faster.
Start WhatsApp ChatYes, we've been operating since 2019 with a team of 45+ employees. We've served over 3 lakh customers and processed crores in transactions. Our track record speaks for itself.
On WhatsApp, we typically respond within 5 minutes - often faster. We have a dedicated team working 24/7, so even at 3 AM during an Australia match, someone's there to help you.
We take complaints seriously. Message us on WhatsApp with your issue, and our team will resolve it as quickly as possible. Escalated issues are reviewed by management every week.
We can't tell you who to trust - that's your decision. What we can tell you is: we've been around for 5+ years, we have real people you can talk to, and we've built our reputation on fast withdrawals and honest service. Over 3 lakh users trust us. Start small and see for yourself.