At KingExchange, we believe betting should be fun, not stressful. We're committed to helping our players enjoy their experience while staying in control. Your wellbeing matters to us more than anything else.
Look, we're not going to pretend that betting doesn't come with risks. It does. And anyone who tells you otherwise isn't being honest. That's why we've made responsible gaming a core part of who we are at KingExchange.
We've been in this business since 2019, and we've seen it all - the excitement of big wins, and unfortunately, the struggles that some players face when things get out of hand. It's not something we take lightly.
Our approach is simple: we want you to have fun, but not at the cost of your financial stability, your relationships, or your mental health. Betting should be entertainment, like going to the movies or eating out. The moment it stops being fun and starts feeling like a burden, something needs to change.
This page isn't just a formality or some legal requirement we had to put up. We genuinely want you to read it, understand the risks, and know that we're here to help if you ever need it.
Betting can be incredibly exciting. There's a rush when you place a bet on your favorite IPL team and they start winning. That feeling when your prediction comes true and you see your balance go up - it's genuinely thrilling.
But here's the thing that often gets overlooked: the house always has an edge. That's just how betting works. Some days you'll win, some days you'll lose. Over time, if you're not careful, the losses can add up.
What makes betting tricky is that it can become a habit before you even realize it. One bet leads to another, and before you know it, you're betting more than you planned, more often than you intended, and sometimes with money you can't really afford to lose.
When you're on a winning streak, it feels like you've figured something out. Like you've got a system. But remember - each bet is independent. Your past wins don't increase your chances of winning the next bet. Don't let a good run trick you into thinking you're invincible.
We're not trying to scare you away from betting. That's not the point. The point is to go in with your eyes open. Know what you're getting into, set your limits beforehand, and stick to them. That's how you keep betting fun instead of letting it become a problem.
Problem gambling doesn't happen overnight. It creeps up slowly, and most people don't recognize it until they're deep into it. Here are some warning signs to watch out for - in yourself or in someone you care about:
You lost money and now you're betting more to try and win it back. This is one of the biggest red flags. The urge to "recover" lost money almost always leads to bigger losses.
Using rent money, EMI payments, or borrowed funds to bet. If you're dipping into money meant for essentials, that's a serious warning sign.
Hiding how much you bet or how often from family and friends. If you feel the need to be secretive about your betting, ask yourself why.
When you're at work, with family, or trying to sleep - if your mind keeps going back to betting, it might be taking over.
Missing work, ignoring family obligations, or skipping important events because you'd rather bet or because you're stressed about your betting.
Your happiness depends entirely on whether you won or lost. Feeling depressed after losses and only feeling good when you win.
Taking loans from friends, family, or lenders to fund your betting. This is a clear sign that betting has gone beyond entertainment.
You've tried to cut down or stop betting but couldn't. You keep telling yourself "one more bet" but it never ends there.
Don't ignore them. Don't tell yourself you'll "handle it later." Reach out for help now - whether it's talking to someone you trust, contacting a helpline, or asking us to limit your account. There's no shame in asking for help. The bravest thing you can do is admit when something isn't working.
Responsible betting isn't about never betting - it's about betting smart. Here are some practical tips that actually work:
Decide how much you can afford to lose - yes, lose. Assume that money is gone the moment you deposit it. If you win, great! If you lose, you've already accepted it. Never bet more than this amount, no matter what.
Betting can be absorbing. Hours can fly by without you noticing. Set a timer on your phone. When it goes off, stop - regardless of whether you're winning or losing. Take a break, do something else.
This is the golden rule. Lost money? Walk away. Don't try to win it back by betting more. That road almost always leads to bigger losses. Accept the loss and come back another day with a clear head.
Had a bad day? Feeling angry or sad? Had a few drinks? Not the time to bet. Emotions and alcohol cloud judgment. You'll make decisions you wouldn't make with a clear head. Wait until you're calm and sober.
Write down every bet you make, how much you wagered, and whether you won or lost. At the end of the week or month, look at the numbers. It's eye-opening to see the real picture instead of just remembering the wins.
Betting is not a way to make money. It's entertainment that costs money - like a movie ticket or a dinner out. If you go in expecting to profit, you're setting yourself up for disappointment.
Don't bet in isolation. Tell a friend or family member about your betting. Having someone who knows can help keep you accountable and can also be there to help if things start going sideways.
Feeling stressed about betting? Taking it too seriously? Take a week off. Or a month. There's no shame in stepping back. The games will still be there when you're ready to return with a healthier mindset.
Sometimes we're too close to our own behavior to see it clearly. These questions can help you take a step back and honestly assess your relationship with betting:
Be honest with yourself. If you answered "yes" to even 2-3 of these questions, it might be time to reconsider your betting habits. If you answered "yes" to 4 or more, we strongly encourage you to seek help.
We provide several tools to help you manage your betting. These aren't just features we added to tick a box - they're genuinely useful tools that we encourage you to use:
Set a maximum amount you can deposit daily, weekly, or monthly. Once you hit that limit, you won't be able to add more funds until the period resets.
Control how much you can wager on a single bet or in a day. This prevents impulsive big bets that you might regret later.
Set reminders that alert you after a certain amount of time. Takes the worry out of losing track of time while betting.
Set a maximum amount you're willing to lose in a day or week. Once you hit that, betting is paused automatically.
Take a short break from betting - 24 hours, 7 days, or 30 days. Your account will be temporarily suspended.
Need a longer break? Exclude yourself for 6 months or more. This is for when you need serious time away from betting.
To set any of these limits, just message us on WhatsApp. Our team will help you set up whatever restrictions you need. No judgment, no questions asked - just support.
If you or someone you know is struggling with problem gambling, you don't have to face it alone. Here are resources that can help:
A mental health organization offering free counseling services. They can help with gambling-related stress, anxiety, and addiction issues. Available 24/7.
📞 1860-2662-345 (24/7)Psychosocial helpline run by Tata Institute of Social Sciences. Trained counselors who can help with behavioral issues including gambling problems.
📞 9152987821 (Mon-Sat, 8am-10pm)National Institute of Mental Health and Neuro Sciences offers professional help for addiction and mental health issues in Bangalore and through teleconsultation.
📞 080-46110007International fellowship of people who have had gambling problems. They hold meetings (online too) and provide peer support that many find helpful.
🌐 gamblersanonymous.orgIf you're not ready to call a helpline, you can always talk to us first. Message us on WhatsApp and let us know you need help. We can guide you to resources, help you set limits on your account, or arrange for self-exclusion. We're here to support you, not judge you.
KingExchange is exclusively for adults aged 18 and above. We take underage gambling seriously. If we discover that a minor has created an account, we will immediately close it and forfeit any funds.
Parents: Please keep your login details secure and consider using parental controls on devices your children use.
Just message us on WhatsApp and tell us the limit you want to set - daily, weekly, or monthly. Our team will apply it to your account within a few minutes. You can request to lower your limit anytime, but requests to increase limits have a 24-hour cooling-off period.
Yes, absolutely. You can request a cooling-off period (24 hours to 30 days) or full self-exclusion (6 months to permanent). During this time, you won't be able to access your account or place any bets. Contact us on WhatsApp to set this up.
Any remaining balance in your account will be withdrawn and sent to you before your exclusion period begins. We won't hold your money - it's yours, and you'll get it back.
First, recognize that admitting it is a huge step. Next, reach out for help - either to us, to a trusted friend or family member, or to one of the helplines listed on this page. Consider self-excluding from betting platforms while you work on getting better. You're not alone, and there's no shame in seeking help.
If betting is causing financial stress, relationship problems, work issues, or emotional distress - it's a problem. If you're betting more than you can afford, chasing losses, or lying about your betting - it's a problem. Use the self-assessment questions on this page to honestly evaluate your situation.
Yes. If you want to close your account permanently, contact us on WhatsApp. We'll process your withdrawal and close your account. Please note that once permanently closed, we will not reopen your account even if you request it later.
Whether you need help setting limits, want to take a break, or just need someone to talk to about your concerns - we're here for you.